SATISFACTION RATINGS:

On a scale from 5 (very satisfied), 4 (satisfied), 3 (undecided), 2 (somewhat satisfied), 1 (dissatisfied)

The evaluation results were explained and discussed thoroughly
92% very satisfied or satisfied; 8% undecided

The treatment goals were explained and discussed thoroughly
96% very satisfied or satisfied; 4% somewhat satisfied/dissatisfied

The therapist gave the opportunity to ask questions
100% very satisfied or satisfied

The therapy goals are being met at a satisfactory rate
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied

The follow-up after discharge was adequate
80% very satisfied or satisfied; 20% undecided

The staff is knowledgeable, caring, and courteous
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied

The delivery of services is prompt
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied

Phone calls are handled in a prompt and courteous manner
83% very satisfied or satisfied; 17% undecided

Parking and clinic accessibility is convenient
100% very satisfied or satisfied

You would recommend SST to others for ST services
92% very satified or satisfied; 8% undecided