SATISFACTION RATINGS:
On a scale from 5 (very satisfied), 4 (satisfied),
3 (undecided), 2 (somewhat satisfied), 1 (dissatisfied)
The evaluation results were explained
and discussed thoroughly
92% very satisfied or satisfied; 8% undecided
The treatment goals were explained
and discussed thoroughly
96% very satisfied or satisfied; 4% somewhat satisfied/dissatisfied
The therapist gave the opportunity
to ask questions
100% very satisfied or satisfied
The therapy goals are being met
at a satisfactory rate
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied
The follow-up after discharge
was adequate
80% very satisfied or satisfied; 20% undecided
The staff is knowledgeable, caring,
and courteous
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied
The delivery of services is prompt
92% very satisfied or satisfied; 8% somewhat satisfied/dissatisfied
Phone calls are handled in a prompt
and courteous manner
83% very satisfied or satisfied; 17% undecided
Parking and clinic accessibility
is convenient
100% very satisfied or satisfied
You would recommend SST to others
for ST services
92% very satified or satisfied; 8% undecided
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